The best place to get help is right here!


Whether you need troubleshooting, want to know more about the available features and functions of the Neto platform, or want to get some changes made to your webstore, just contact us via any of the below options and we'll either assist you directly, or point you in the right direction:

  • Live Chat
    Just click the chat icon in the bottom right of this website and we'll be with you in a flash
    Please note: Live Chat is presently only available 9:00am - 5:30pm Monday to Friday AEST/AEDT (Sydney/Melbourne time). Extended hours will be available later this year subject to COVID restrictions and flexible working options.

  • Email
    Send us a message by using the message form on our Contact page here or email us at support@zellis.com.au
    Emails will be attended to as quickly as possible during regular business hours.

  • Phone 1300 ZELLIS
    Phone support is available 9:00am - 5:30pm Monday to Friday AEST/AEDT (Sydney/Melbourne time).