Help Centre

As a specialist ecommerce agency, we have deep experience in multichannel ecommerce, webstore best practices and marketplace compliance..In most instances, ...

Typically clients send us their image files via email (Zipped), Google Drive, Dropbox or another Cloud Drive file manager. These methods ensure that nobody ...

We can change the file format where required, but if you provide the following it will speed up the process and keep the costs down for you:. JPEG, PNG o...

Maybe.  Enlarging small images makes them pixelated or blurry.  There are some AI image manipulation tools that claim to upsize images without losing resolu...

Yes.  Merchant Services is a time-based service, so if you want us to make further changes or adjustments, it will simply use up more of that time.  They’re...

All image editing is done as part of our Merchant Services offering which is available on either a flat monthly fee, or a casual hourly rate.  How long your...

When shopping online, customers only have the information you provide to base their purchasing decisions on.  So your product data has to be accurate, compl...

We favour working on data in a spreadsheet so you can review and approve it before it’s uploaded to your ecommerce platform. We favour using Google Sheets s...

We’ll commence working on any data curation, restructuring, mapping or optimisation requests as soon as you instruct us.  How long it will take is dependent...

We specialise in optimised ecommerce data including the following: Product data sourcing (ie: from supplier portals) Product data creation including o...